Track and trace for courier tickets
Information from the courier ticket can be stored in your customer service database and used to generate a URL that automatically calls our Track and Trace engine and returns a formatted result page.
1. Gather Required Information
The information required from the courier ticket comprises two fields:
|Product Code||The product code for the type of courier ticket used on the consignment.||Character||4|
|Serial Number||The unique number printed on the ticket by Castle Parcels.||Numeric||8|
2. Generate the URL
The URL (web address) to call the Track and Trace engine must be constructed as follows:
- Replace the string xxxx with the actual product code
- Replace the string nnnnnnnn with the actual ticket serial number
- The result page is returned as a plain HTML response without frames.