Track and trace for courier tickets

Information from the courier ticket can be stored in your customer service database and used to generate a URL that automatically calls our Track and Trace engine and returns a formatted result page.

1. Gather Required Information

The information required from the courier ticket comprises two fields:

Field Explanation Type Size
Product Code The product code for the type of courier ticket used on the consignment. Character 4
Serial Number The unique number printed on the ticket by Castle Parcels. Numeric 8
2. Generate the URL

The URL (web address) to call the Track and Trace engine must be constructed as follows:

http://www.castleparcels.co.nz/cpl/servlet/TAndTServlet?page=1&product_code=
xxxx&serial_number=nnnnnnnn&request_id=1

  1. Replace the string xxxx with the actual product code
  2. Replace the string nnnnnnnn with the actual ticket serial number
  3. The result page is returned as a plain HTML response without frames.