Track and trace for printed labels
Information from the customer printed label is stored in your customer service database and used to generate a URL that calls our Track & Trace engine and returns a formatted result page.
1. Gather required information
The information required from the courier ticket comprises one field:
|Label Number||The number pre-printed on the charge label by Castle Parcels.||Numeric||8|
2. Generate the URL
The URL (web address) to call the Track and Trace engine must be constructed as follows:
- Replace the string nnnnnnnn with the actual customer identifier
- Replace the string cccccccccccc with the actual Consignment Identifier
- The result page is returned as a plain HTML response without frames.