Dangerous goods guideline

There are some items that Castle Parcels cannot deliver because of the nature of the item, it's priceless value, legal reasons or because transporting the item may present a safety risk to our couriers.

Prohibited goods

The list below details items that cannot be sent through Castle Parcels:

  • Animals
  • Jewellery
  • Cash
  • Negotiable Instruments
  • Bullion
  • Coins
  • Precious Stones
  • Antiques
  • Original Artworks or other valuables
  • Firearms and ammunition
  • Some Dangerous Goods (see below)

Dangerous goods

When you are sending items that are hazardous eg: paints, aerosols and batteries, you must follow Castle Parcels Dangerous Goods (DG) Policy before it can be accepted for transport.

You must complete a Dangerous Goods Declaration Form for each consignment sent. The items must be packaged to meet with the legislative requirements for the particular sending class. Each Dangerous Goods Consignment must be marked and labelled in accordance with the information supplied by the manufacturer of the goods.

If you have any questions about our Prohibited or Dangerous Goods Policies please contact your local branch customer services team.