- Track and trace
Check the delivery status of your item, anytime, with your product code and ticket number.
- Book a courier
Arrange a courier pick-up online with your phone number and PIN.
- Order products
Order tickets and packs quickly and easily online with your phone number and PIN.
- Arrange redelivery
If you were out when your courier called, arrange to have your item redelivered, send it on to someone else or collect it from a branch.
- Address checker
Check whether your delivery address is rural, residential or if we deliver there on a Saturday.
- Check pick up address details
Check the pick up address details registered agasint your PIN number.
- Lost PIN number?
If you have lost or forgotten your Automated Booking Number simply contact your local branch.
- Track and trace integration
Integrate our Track and Trace into your website or customer database for your customers convenience.
- Account application
If you do not have an account with Castle Parcels, you can set up an account online or call 0800 404 303 for further information.