Track and Trace for Printed Labels
Information from the customer printed label is stored in your customer service database and used to generate a URL that calls our Track and Trace engine and returns a formatted result page.
1. Gather Required Information
The information required from the customer printed label comprises of two fields:
|Customer Identifier||A code to uniquely identify the customer that generated the customer printed label for the consignment.||Character||8|
|Consignment Identifier||The customer's internally-generated unique identifier for the consignment.||Character||12|
2. Generate the URL
The URL (web address) to call the Track and Trace engine must be constructed as follows:
- Replace the string xxxxxxxx with the actual customer identifier
- Replace the string cccccccccccc with the actual Consignment Identifier
- The result page is returned as a plain HTML response without frames.